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Rhodes Pumps
I have been meaning to write since Sunday Sept 23, 2018, when we had an "emergency service call". To make a long story short, my wife was handling our well pump issue as I was playing in a golf tournament. She called your office that morning, a repair person arrived quickly (cannot recall his name) and he found the issues fairly quickly. My wife did have to assist pulling the line from the well (120 ft deep) and stringing it out across our driveway. Your tech tested the pump and confirmed it wasn't bad, found a break in the electric line and a leak in the hose. He repaired all in about 2 hours and our water was restored. I really appreciated his HONESTY and INTEGRITY about not stating we needed a pump too, with a much higher repair cost. Frankly she would have agreed to that repair if that was what she was told. Again, he was an honest person. Please acknowledge your person and thank him for his professionalism and honesty. Keep people like this on your staff. I have shared this story with dozens of my friends since it occurred. We have been a long term customer and expect to continue because of this type of customer service. Thank You. Brian & Sue McGlone
Rhodes Pumps
I wanted to send a thank you for the excellent service I received from Jody yesterday at my home on 2 Pole Bridge in Guilford. He was prompt, considerate, intelligent, and an excellent communicator. His work was well done, without mess, and I am very satisfied.
Though somewhat of a do-it-yourselfer, I frequently need help with bigger projects or projects I simply don’t have the time for. In this setting and in the context of my experience fixing up 2 prior homes I owned, I have interacted with many plumbers, carpenters, painters, general contractors, and electricians. All too often, they let me down-either by trying to sell me something I don’t need, leaving me doubting their ability to solve the problem in question, or being unable to effectively answer my questions. To be blunt, Jody was a welcome relief from the prior plumbers I have used.
Rhodes Pumps
They are the most reliable Well Service in the area. They have come on several occasions to help and are always great. Helpfull in the office as well.
Rhodes Pumps
Very smooth and professional. Went faster than I expected.
Rhodes Pumps
It is not often in this fast paced world of ours that I have the opportunity to say thank you for a job well done. We encountered a water problem today, Bill Reynolds and Jody Holm promptly responded and were very competent in their efforts to install a new water pump at my home. They performed in a dedicated, respectful and courteous manner and were professional in every possible way. They will return Friday to install a new water tank. I have lived in North Madison or forty years and will be happy to recommend your service to all of my friends and neighbors.
Again, thanks for resolving one of life’s problems.
Rhodes Pumps
Thank you so much for all your help with the insurance company. What a pain huh? Also thank Bill and the boys for all they did. It is greatly appreciated.
You are all the best!
Rhodes Pumps
I spent $1500 more than I intended to yesterday. Seems our water pump died. For those of you that don't know, these things only happen on Saturdays when you're in the middle of doing the laundry you've been putting off for two weeks.

Anyway - I called these guys on Saturday morning and 30 minutes later they were at my house sticking things into my well. 2 hours later I have a new pump and running water. I love it when things you don't even know you have break.

Aside from it being way more money than I would ever imagine - kudos to this guy for showing up quickly on a Saturday and with a good attitude to boot.